Info|Reliance
11/2005 - current

Key Roles :
Currently a implementation expert in Sharepoint, with a focus on the front-end presentation of the portal. Responsible for configuring the client portal to their needs, training the users in Sharepoint. Requirements discovery for the next round of improvements is underway.

Major Achievments :
The launch of the Sharepoint portal has been considered a success by both the users and the client.

Skills Utilized :
UI Design, Sharepoint, HTML, CSS, JavaScript.

A lesson learned :
You don't always need a webpart to make Sharepoint work like you want it to.

FannieMae
05/2004 - 11/2005

Key Roles :
Was a contractor working on internal UI support of FannieMae applications. These applications were multi-page, multi-phase forms that centered around mortgages, and mortage applications.

Major Achievments :
My major acheivement during this contract was the development of a session timeout alert system, built using Javascript, based upon several variables defined on the back-end system. This system kept current information, gave a count-down to the actual system session timeout, and presented itself in a full-screen fashion that prevented editing on the page until the timeout was addressed.

Skills Utilized :
UI Design, Java, Clearcase, Clearquest, HTML, CSS, JavaScript.

A lesson learned :
Just because you can have a system do it all doesn't mean you should have a single system do it all.

EDS
11/2004 - 05/2005

Key Roles :
Responsible for the coding and implementation of the front-end of the MyHeatheVet Portal. This portal consisted of a public-facing, knowledge-based site, and a private, role-based portal. I was responsible for presentation, strategy of presentation, testing, interaction design, user interface design, content management, executive reports, management of resources, training, and inter-department communication.

Major Achievments :
The achievement I was most pleased with was a redesign of the framework using BEA Workshop. We moved from a table-based layout to a CSS design for the interior content. I also redesigned the teams intranet and redid many of their presentational graphics.

Skills Utilized :
UI Design, SharePoint, Java, BEA 8, BEA Workshop, Dreamweaver, Training, Visio, Interaction Design, Information Design, Photoshop, Illustrator, HTML, CSS, JavaScript, SQL, Requirements Discovery.

A lesson learned :
Having animosity on your team is something to avoid at all costs.

Sites :
(non-linked sites mean either offline, unavailable, or have undergone changes since I worked those sites)

• MyHeatheVet Portal
• MyHealtheVet Intranet

Amyx, Inc.
09/2003 - 11/2004

Key Roles :
Responsible for the design and development of the companies public web sites, internal Knowledge Management Portal, and client sites. These responsibilities included usability testing, interaction design, information architecture, user trending, user interface design, user profiling, content management, executive reports, management of resources, inter-department communication, and coding, development and management of corporate sites.

Major Achievments :
The achievement I was most pleased with was a redesign of the company logo. We were moving the company away from a strong DoD association, and wanted to re-brand the company to refelct this. This was to be an "evolutionary" approach to a redesign however, and not from scratch. Our old logo consisted of a Pentagon, along with the words "Defense Logistics". After much work, an elegant solution was found within the shapes of the current text of the logo itself. I feel that the logo is solid, and works quite well. I was also the MVP Employee of the Quarter (Q1, 2004).

Skills Utilized :
UI Design, SharePoint, ColdFusion, C#, Microsoft Project, Knowledge Management, CommonSpot, Visio, Logo Design, Interaction Design, Information Design, User Experience Design, Application Design, Photoshop, Illustrator, HTML, CSS, JavaScript, ASP, SQL, Requirements Discovery.

A lesson learned :
You can't force Knowledge Management. People have to want it.

Sites :
(non-linked sites mean either offline, unavailable, or have undergone changes since I worked those sites)

• Amyx
• Nemo (internal Portal)
• Army Client Content Management Site

TruSecure Corporation
04/2001 - 04/2003

Key Roles :
Responsible for the overview and direction of the companies four public web sites, intranet, sales site, customer portal, and client sites. These responsibilities included usability testing, interaction design, information architecture, user trending, user interface design, user profiling, content management, executive reports, management of resources, inter-department communication, and coding, development and management of corporate sites.

Major Achievments :
The most notable achievement include a complete redesign of the company's web-based product (including many of the above responsibilities) that was met with critical acclaim from customers. Also implmented an Internet Steering Committee Meeting that help improve cross-departmental needs and wishes regarding online functionality and wishes. This process highlighted a severe lack of change-management process, which I was instrumental in implementing. I was also chosen as a 2001 MVP Employee.

Skills Utilized :
UI Design, Interaction Design, Information Design, User Experience Design, Application Design, Photoshop, Illustrator, HTML, CSS, JavaScript, JSP, MySQL, Visio, OmniGraffle, Apache, TomCat, Project Management, Branding, User Testing, Card Sorting, Wire Framing, Mental Models, Persona Creation and Requirements Discovery.

A lesson learned :
Having corporate buy-in for your project is worth a lot of your time.

Sites :
(non-linked sites mean either offline, unavailable, or have undergone changes since I worked those sites)

• TruSecure
• WormWatch
• Intranet
• Customer Central (customer Extranet)
• Enterprise Risk Manager (main product line...web based)
• ICSA Labs
• Information Security Magazine
• Sales Site (sales Extranet)

Symantec Corporation
01/2001 - 04/2001

Key Roles :
Was responsible for the transition of the AXENT websites and content to the Symantec websites. Oversaw the transition process, met with key figures within the organization to help lead the project. Trained with Siebel to help do gap-analysis for our systems. Developed key architectural changes for Symantec to incorporate the new content.

Major Acheivements :
Was a key figure in the transition of the sites and data to the Symantec web sites during the acquisition process. This was particularly challenging due to very sharp time constraints, re-structuring of the content, and a very displaced web team that was located across two countries. This was accomplished through meetings, project management, card-sorting, flowcharts and wireframing.

Skills Utilized :
Siebel gap-analysis, wireframing, cardsorting, project management, flowcharting, CMS management.

A lesson learned :
Proper planning for large-scale projects is a necessity for success.

AXENT Technologies
09/1999 - 01/2001

Key Roles :
Was responsible for the overview, direction, and maintenance and coding of companies entire internet presence. Was a key member of Marketing Managers Board Meeting. Worked closely with IT to help develop cohesive technological roadmap for Enterprise Integration. Trained others on proprietary web platform that formed the backbone of the sites.

Major Acheivements :
The most notable achievement was increasing online lead generation by a factor of 1,000%. Prior to the acquisition, a complete business plan and design roadmap was developed and approved for a complete overhaul of all of the AXENT web sites, and was just about move into development. This plan represented 6 months of interviews, studies, meetings and tests.

Skills Utilized :
UI Design, Interaction Design, Information Design, User Experience Design, Application Design, Photoshop, Illustrator, HTML, CSS, JavaScript, ColdFusion, Database Design, ASP, VBScript, WebBridge, SQL Server, Visio, IIS, Team Management, Design Training & Mentoring, User Testing, Card Sorting, Wire Framing, Mental Models, Persona Creation and Requirements Discovery.

A lesson learned :
Good Communication can make the site launch. Bad Communication can make the site fail.

Sites :
(these sites have been dismanted due to the aquisition process)

• Corporate Site (http://www.axent.com)
• SWAT Site (http://www.axent.com/swat/)
• PartnerNet (http://partnernet.axent.com)
• Intranet (http://eureka.axent.com)
• SNCi consulting subsidiary (http://www.snc-inc.com)
• SecureExchange (http://www2.axent.com/securexchange2000/)
• Safe Holidays promo site (http://www.safeholidays.org)

Irving Burton Associates
10/1997 - 09/1999

Key Roles
Was responsible for procuring clients and then taking those clients through the entire design and development process. Managed web team of four and graphic artist. Was the main client interface for anything internet related, and was responsible for being visible in many process meetings. Was a member of the TRICARE Web Board.

Major Accomplishments :
The most notable achievements was achieving critical success with the CBA website, with a ten-fold increase of users, and high visibility within the office as an intergral part of their workday. A multimedia CD on Breast Cancer Awareness was developed and produced, which was another critical success for the company in terms of visibility within TRICARE.

Skills Utilized :
UI Design, Information Design, Photoshop, Illustrator, HTML, CSS, JavaScript, ColdFusion, Fusebox Application Design, Database Design, Team Management, Design Training & Mentoring, Client Interaction, SQL Server, IIS, Visio, Card Sorting, Wire Framing and Requirements Discovery.

A lesson learned :
Persistence in the ideal solution does pay off.

Sites : (non-linked sites mean either offline, unavailable, or have undergone changes since I worked those sites)

• CBA (http://cba.ha.osd.mil/)
• AMO-W (http://www.tricare.osd.mil/amow/)
• CAP (http://www.tricare.osd.mil/cap/)
• TMO (http://www.tricare.osd.mil/tmo/)

Multiple Clients
02/1995 - 02/2001

Key Roles & Accomplishments :
Worked as a freelancer/consultant with various companies over the years to assist in their internet presence. Responsibilities included interface design, information architecture, logo design, content management, content design, usability studies and site re-designs.

Skills Utilized :
UI Design, Information Design, Photoshop, Illustrator, HTML, JavaScript, Client Interaction and Requirements Discovery.

A lesson learned :
First impressions are a golden moment. Seize them. And make sure to back them up.

Minuteman Press
08/1995 - 10/1997

Key Roles & Accomplishments :
Managed design, layout and typesetting jobs; ranging from creating logos, flyers, brochures, newsletters, to scanning and photographic effects. Trained, guided and supervised subordinates in layout, typesetting and design projects.

Skills Utilized :
Quark, Pagemaker, Photoshop, Illustrator, Client Interaction and Requirements Discovery.

A lesson learned :
You must always push yourself to grow within your profession. Stagnation isn't healthy.

ADGraphics
05/1992 - 08/1995

Key Roles & Accomplishments :
Learnt about the whole printing industry from concept to development to press, and how best to prepare each piece each step of the way. Managed design, layout and typesetting jobs; ranging from creating logos, flyers, brochures, newsletters, to scanning and photographic effects. Trained, guided and supervised subordinates in layout, typesetting and design projects.

Skills Utilized :
Quark, Pagemaker, Photoshop, Illustrator, Color Separation, Hi-res scanning, Film preparation, image correction, Client Interaction and Requirements Discovery.

A lesson learned :
There is a science in getting an ad to press.

The Crimson White
08/1990 - 06/1992

Key Roles & Accomplishments :
Supervised Art Department. Prepared and created all illustration, charts and graphic elements throughout newspaper. Illustrated tri-weekly comic strip.

Skills Utilized :
Quark, Photoshop, Illustrator, Illustration, drawing and inking.

A lesson learned :
Being funny, on demand, is a very hard task. Being funny, on demand and in four boxes in darn near impossible.